2014 Volkswagen Tiguan

2014 Volkswagen Tiguan recalls (3)

• UNKNOWN OR OTHER

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

  Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

• AIR BAGS:FRONTAL

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

  Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

• FUEL SYSTEM, GASOLINE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

  Remedy: Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.

2014 Volkswagen Tiguan safety ratings

Source: NHTSA NCAP ratings.

2014 Volkswagen Tiguan owner complaints (15)

• STEERING

  The contact owns a 2014 Volkswagen Tiguan. The contact stated that while reversing, the steering wheel became locked and failed to steer in the left or right direction. No warning light illuminated. Additionally, the contact managed to temporarily unlock the steering wheel; however, after driving at approximately 65 MPH, the steering wheel suddenly became difficult to steer. The vehicle was towed to a local dealer, where it remained for further investigation. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 205,000.

• ENGINE

  Check engine light came on, related to the thermostat and faulty water pump. My car’s make and model was part of a settlement for this issue but VW corporate will not cover costs to repair.

• FUEL SYSTEM, GASOLINE

  The contact owns a 2014 Volkswagen Tiguan. The contact stated that while driving and while the vehicle was parked, the vehicle unexpectedly vibrated with the EPC warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle was idling roughly, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the fuel system had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

• STEERING

  My vehicle keeps losing power steering, often during operation.

• STEERING

  My steering randomly stopped working. The power steering is electronic, so I can’t fix it.

• STEERING,ELECTRICAL SYSTEM,AIR BAGS

  Clock spring broken when my wife turned her steering wheel leaving a parking lot. Airbags no longer work, along with anything electronic within steering wheel.

• ELECTRICAL SYSTEM,AIR BAGS

  Clock Spring in steering wheel is broken. Driver Airbag is non-functional, as are the controls on the steering wheel. No Driver air bag is a huge safety issue! We immediately "scheduled" an appointment to have this issue repaired. At the appointment, a VW dealer (VW Castle Downers Grove IL) confirmed the issue and noted that this was the subject of a recall (15V483000) with an ongoing & perpetual duty to repair. Despite the recall, the dealer does not have the parts, nor can they provide a date when they might be available (they are "backordered"). We checked with another dealer, and this seems to be a common problem. Also, we did a thorough search online to assess the situation with other drivers/vehicles - this is a common issue! Someone (either the dealer or VW) is dragging their feet on this mandatory, potentially life-threatening issue & repair. When will the NHTSA kick VW (or the dealer) in the [XXX]? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• UNKNOWN OR OTHER

  I own a 2014 VW Tiguan SEL 2.0T 4MOTION. I took my VW to the Dealer (Prestige Imports, 44 Pleasantville Road, Pleasantville, NY 10570 (914-769-51500) With 84196 miles on [XXX], 2023. The complain was “Roof is leaking water from sunroof on the floor on the passenger side and then makes its way to the real passenger” They cleaned the clogged drained -$145. Only to return in mid-February with a flooded on the same left side. With no diagnosis how to fixed - my had a car not driveable in in the rain I am forced to get a new car - and to insult to injury the dealer is only offering $3,500 as a trade in INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• ENGINE

  The check Engine light on my car comes up anytime I drive the car. The car has 72350 miles driven. The dealership said it is a known timing belt issue with VW Tiguans . It is going to cost me upto $3000. They also advised me not to drive the car as the engine may stall. When I contacted VW they said they cannot help and there is no recall on this. However there has been court cases for the same issue upto the 2014 model year Tiguans and extended warranty of 100000 miles or 10 years was given. I need VW to help with either the repair or give me exended warranty. VW customer care is not very helpful.

• POWER TRAIN

  A few years ago the turbo went at 88000 miles, a mechanic felt there should be a recall. Now the transmission needs to be replaced at 109000 miles. The transmission was on backorder because the appears to be many cars needing a rebuilt transmission. There is a recall for othewr VW models with the same transmission. I feel that my car should be included in this recall. It is a VW 2014 Tiguan with an automatic transmission. This car wasd purchased as a certified preowned vehicle from Mohegan Lake Motors in NY in 2017. The transmission was ordered from VW in June and I am still waiting for it to arrive at the repair shop. Klaus Garage in Fishkill NY. The turbo was replaced at the dealer as was most maintenence.

• STEERING

  driving down the highway at speed, power steering fails and cannot control the vehicle. shut the car down and cannot get the issue to go away. got the car home without power steering. issue was gone next day. took car out to see if issue was gone, while making a turn power steering once again fails on the car. had to limp the car home at a very slow rate of speed. there are many reports of this happening to the VW power steering. the dealer wont even look at the car when i called to see if i can bring it in to be looked at.

• STEERING

  The contact's daughter owns a 2014 Volkswagen Tiguan. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle experienced a loss of power of steering assist. The vehicle was taken to an independent mechanic, who informed the contact that this was a common failure with the year, make, and model. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, while parked, the steering wheel seized. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

• UNKNOWN OR OTHER

  There is mold growing in my vehicle due to there being a sealant issue with my panoramic moon/sun roof, causing a water leak into the vehicle. The moon roof is fully functioning, but a VW dealer has told me that this is a known issue for my model and year, and he recommends trading it in because even if I spend the $6K+ it would take to replace it - there is no guarantee it won’t occur again. I have been inhaling the moldy air in my vehicle and this is 1000% a safety hazard!

• ELECTRICAL SYSTEM,AIR BAGS

  I was turning into a parking spot and heard a loud “snap” coming from my wheel. The “error: airbag” light came on and all electrical on my wheel stopped working. And the horn does not work. I googled it and my year and model has a recall for the clock spring. It says my airbag will not deploy. I have no way to change the computer screen. So I can’t digitally see my speed and I can’t update my tire pressure amongst other things.

• UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  Vehicle VW Tiguan 2014 VIN:[XXX] Vehicle has been presenting several issues. Carbon Build up causing vehicle to stall and tremble turning off some times. Safety concern as it could cause an accident. Bad heater core as it gets restricted and reheats the vehicle possible outcome a fire, Safety concern due to live threatening condition. Misdiagnosed several times to change spark plugs, might be a computer misdiagnose, safety concern due to possible accident and live threatening condition Leak of oil, bad seals and hoses, vehicle smell like burn oil could catch fire safety concern to live. The 2014 VW Tiguan have a campaign number 18V329000 with NHTSA, yet my VIN number does not shows in the recall. Also many models from VW carry all this different issues and have been recall. Please advice on the proper procedure for me to follow to add my VIN to the recalls as this vehicle does not meet the warranties of merchantability. Vehicle is available for inspection upon request. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).