Vehicle report
2015 Volkswagen Jetta
Free recalls, owner complaints, and NHTSA safety ratings for the 2015 Volkswagen Jetta, plus how to check this specific vehicle before you buy.
The 2015 Volkswagen Jetta has 8 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 5 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.
8
Open recalls
15
Complaints
5
Overall safety
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2015 Volkswagen Jetta recalls (8)
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Remedy: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.
Remedy: Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.
ENGINE AND ENGINE COOLING:ENGINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
EXTERIOR LIGHTING:HEADLIGHTS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured July 11, 2014, to November 13, 2014. Due to incorrect software within the headlight control module, the low beam headlights may turn off when high beam lights are turned on. As a result, the light output from the headlights may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108. "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Volkswagen will notify owners, and dealers will update the headlight control module software, free of charge. The recall is expected to begin in January 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57F6.
SEATS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
Remedy: Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
2015 Volkswagen Jetta safety ratings
5
Overall
4
Front
5
Side
4
Rollover
Source: NHTSA NCAP ratings.
2015 Volkswagen Jetta owner complaints (15)
- ELECTRICAL SYSTEM
Odometer Fraud. The contact purchased a 2015 Volkswagen Jetta. The contact stated that at the time of purchase, the odometer mileage was 77,183. Later, while attempting to sell the vehicle on Carvana, the contact was informed that the odometer mileage for the vehicle that was last reported in 2023 was 80,000.
- POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Vehicle Information •Make / Model / Year: 2015 Volkswagen Jetta 1.8T SE •VIN: [XXX] Recall Information (if known) •Camshaft recall: 23R1 (2016) •ECM software update: 24DR (2020) Description of Problem: My 2015 Volkswagen Jetta 1.8T SE experiences loss of power while driving, where the engine RPM increases but the vehicle does not accelerate properly, especially when driving uphill. This creates an unsafe driving condition. The vehicle previously received recall repairs for the camshaft (23R1) and ECM software (24DR). Despite these recall repairs being completed, the same symptoms persist, indicating the recall may not have fully resolved the defect. I reported this issue to Volkswagen Customer CARE under case number [XXX], but the concern remains unresolved. I am filing this complaint to document that this is an ongoing safety concern, post-recall, that has not been resolved by Volkswagen. I request NHTSA to review this unresolved post-recall safety issue and ensure Volkswagen investigates whether the original recall repairs fully corrected the defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- AIR BAGS
A warning lamp came on that I didn’t know what it was for. It came on yesterday along with a tire warning lamp. The steering wheel buttons won’t work. I had it inspected by a local service center and it was confirmed to be the clock spring. I was informed it may fall under an active recall. It is a safety issue due to the airbag not being able to deploy if need be.
- SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
abs light on no communication with abs module cause speedometer not fonctionning abs light on epc light on
- UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
The turbocharger is out. I've had problems with coolant leaking. Mechanic pressurized tank, its fine. While parked coolant disappears, evaporates, idk..Nothing leaking on ground. Now smoke coming out of exhaust. Car has 56,000 miles.
- SERVICE BRAKES
Bottom line: brakes failed to stop car on decline slope. Situation: driver depressed brake and hit start button. With brakes still depressed the driver put the car into gear. However, the gear jolted and the car began rolling forward. Driver attempted to press the brakes without any response. The car rolled to a stop without any control over braking or accelerating. Once stopped the driver put the car back into park and pressed the start button. The car then ignited and started. After starting, pressure came back into the brake pedal and the engine revved when the accelerator was pressed. No issues were detected after the car started. Available for inspection upon request. Safety: the safety of the driver and surrounding persons was endangered due to the vehicle’s inability to stop when the brakes are depressed. Reproduction: the problem has not been reproduced by a dealer, however a second Reddit user describes a similar situation happening in their Jetta. Inspection: part has not been inspected since the incident but was regularly checked before. Warning: no warning lights were on before the event occurred. Car seemed to operate normally.
- UNKNOWN OR OTHER
SUNROOF SPONTANEOUSLY EXPLODED ON THE HIGHWAY. IT HAS BEEN A VERY HOT SUMMER AND I HAVE TO USE THE AIR CONDITIONING ON HIGH TO COOL MY CAR WITH ALL BLACK INTERIOR FOR MY INFANT SON (THE AIR VENT POSITIONING IN THIS CAR MAKES IT VERY HARD TO COOL THE BACKSEAT). I WAS DRIVING ON THE HIGHWAY WITH MY 8 WEEK OLD BABY IN THE BACKSEAT, AC ON HIGH, AND RADIO AT A LOW/NORMAL VOLUME. OUT OF NOWHERE I HEARD A LOUD EXPLOSION AND IT COMPLETED TERRIFIED ME AND MY BABY. I QUICKLY REALIZED THE SUNROOF HAD SHATTERED WITH GLASS FALLING THREW THE SUNSHADE GAPS AND I GOT OFF THE HIGHWAY IMMEDIATELY. THANK GOODNESS I DID NOT CRASH FROM THE SOUND OF THE EXPLOSION AND I HAD THE SHADE CLOSED OR ALL THE GLASS WOULD HAVE SHATTERED ON US BOTH!! I DID NOT SEE ANYTHING FLY AND HIT THE SUNROOF ON THE ROAD. WHEN I GOT OUT OF THE CAR THE GLASS LOOKED LIKE IT HAD EXPLODED UPWARD WITH NO SIGN OF ANYTHING HITTING IT FROM ABOVE AND NO DAMAGE TO THE SHADE OR EXTERIOR BODY OF THE CAR. MY EARS WERE RINGING AND THUMPING FOR A WHOLE DAY AFTERWARDS - I’M CERTAIN MY BABYS EARS WERE HURTING AS WELL BUT COULDN’T CONFIRM OF COURSE BECAUSE HE WAS 8 WEEKS OLD. I’M CERTAIN IT WAS AN ISSUE WITH THE MANUFACTURING OF THE GLASS OR THE INSTALLATION AND NOTHING HIT THE GLASS. I AM SO SURPRISED THIS HAS NOT BEEN RECALLED YET - SO UNSAFE FOR THE DRIVER, PASSENGERS I.E. MY INFANT, AND OTHER DRIVERS ON THE ROAD.
- VISIBILITY
The contact owns a 2015 Volkswagen Jetta. The contact stated upon activating the defroster, the defroster only engaged while the switch was turned to maximum, and there was an abnormal grinding sound coming from underneath the dashboard. The dealer and the manufacturer were notified of the failure and informed the contact that it was a common failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000.
- AIR BAGS
The contact owns a 2015 Volkswagen Jetta. The contact stated that while operating the vehicle, the front passenger’s seat air bag warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the passenger’s side occupant sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 15V627000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 90,000.
- UNKNOWN OR OTHER
As I’m driving the car, the gear ship suddenly won’t go into gear to downshift and grind for a second so I stopped trying to change gears and I just close to the end of the exit. Finally able to get it back into gear drive down the road and the clutch is really loose and almost like it’s not connecting to anything. I’ve heard this has been a problem with the gearshift mechanism on other Volkswagens. And there have been recalls on that I don’t know why there’s no recall showing for my 2015 Volkswagen Jetta with this issue.
- ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
I’ve been experiencing intermittent start failures with my 2015 Volkswagen Jetta. The issue typically occurs after driving short distances, turning off the engine, and attempting to restart the vehicle within 15–45 minutes. The dashboard lights stay on, but the engine fails to crank. After extended wait times (1–3 hours or more), it will sometimes start again. A diagnostic scanner showed DTC IM 00, indicating an immobilizer system malfunction, meaning the car isn’t recognizing the key properly. I’ve tested both keys and various conditions (locked/unlocked, sun/shade, full/low gas tank), and the issue continues to be unpredictable. When the car was towed to the dealership, they were unable to replicate the problem since it started by the time they checked it, and they were unwilling to investigate the immobilizer issue without charging me for a wide range of unrelated tests. This is becoming a safety issue, especially if the vehicle stalls or won’t restart in isolated areas or during hot conditions. It is not acceptable for a known electronic security feature to randomly disable the vehicle from functioning.
- ELECTRICAL SYSTEM
I hardly used this car and had it diagnosed and new battery but the car intermittently won’t start some times but there is no reason known
- UNKNOWN OR OTHER
I was driving along the I-25 highway south. I was no where near any bridges and was in the right lane with a safe following distance from the car in front of me. Suddenly out of no where with no warning lights, and nothing that could have possibly been flung towards my car, my sunroof exploded. Thankfully the inside cover was closed, and I was not using the sunroof or the glass would have been blown into the car on me and my passenger. I pulled onto the shoulder and got out to look at it. It looked like it had been imploded from the inside, and there was no damage to the inside cover, giving me reason to believe the glass just exploded with no impact from anything else. There was also no thumping noise of another object when it happened. Luckily no other cars were involved and I was able to get off the highway safely. Still waiting to get my sunroof fixed.
- ENGINE
My Volkswagen vehicle (Jetta Model 2015, MOdel 4DJSA, VIN [XXX] ) had a first event on [XXX] where the car suddenly stop in the middle of [XXX]. The car was taken to Volkswagen at Inver Grove and the cause was related to failure in a piston. The car was fixed without cost as it was covered by the guarantee of the vehicle. Again, around [XXX], the car again suddenly stopped working and needed to be thawed to Volkswagen at Inver Grove, the diagnosis done was extreme misfires on all cylinders that cause the car to die while in operation. The root cause was due to excessive oil inside the cylinder. In this occasion, the repair would not be covered under the guarantee and thus the option provided was to replace the motor at an estimated cost of $11,000 USD which is above the cost of the vehicle. It is important to notice that the car was routinely checked and serviced by Volkswagen at Inver Grove during the time we have owned the vehicle. There were not diagnostic tools that we could have to address this issue, to our knowledge there is nothing we did to cause this catastrophic failure. This recurrent incident could be likely a manufacturing issue and thus it is not caused by the user. The damage of the cylinder was not isolated to just one, all four have the same issue. Our car is currently parked (we are paying storage insurance on it) and we cannot use it. Our ask is for Volkswagen to repair the vehicle at no cost to us as we were not at fault for this issue. We kindly ask you for your support on this matter. Respectfully. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- STEERING,POWER TRAIN,ELECTRICAL SYSTEM
I drove over a commercial-grade water hose unraveled in the middle of the lane. It had metal couplings on it and my oil pan was damaged due to the low riding body of the VW to the road. The vehicle was drivable for 5 minutes afterward & the low engine pressure light turned on, but I was in a dangerous area with traffic during rush hour in the evening. It was congested with multiple avenues of transportation via buses, scooters, and pedestrian crosswalks. I started to lose power steering and the gas pedal would not accelerate the car, but the brakes still worked. I was able to coast the car to a stop & nearby a Midas car shop. Midas replaced the damaged oil pan and did not have any other damage reported. Midas informed me that my vehicle would not start, but failed to mention that the safety of my vehicle was compromised with rolled down windows. I inspected my car on 8.20.24, the battery was still working & powered the lights but the window power and engine would not operate. On 8.22.24 I paid for the work & noticed the windows were now rolled up & Midas said an employee used the power from the battery to override the window system but the car still would not start and needed to go to a dealership to access the engine codes for this hybrid vehicle. Towed the vehicle to VW, who said that Midas was not accurate in their description, as there were no access codes needed for the vehicle & it should have started once the oil pan was replaced. The VW diagnostic results showed a “bad” battery and the transmission failed/ stopped engaging and needed a replacement of the transmission along with the battery which would total $11K! The VW agent recommended that I contact other car repair companies to rebuild it for a more affordable solution. Midas and VW were the only car repair companies to evaluate my car and it is currently at VW where it can be inspected if needed. The safety recall code: 34J6, of 2015 VW Jetta Hybrids somehow exclude some VINs until owners had issues.
Checking a used Volkswagen Jetta before you buy
The recall, complaint, and safety data above describes the 2015 Jetta in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular Jetta's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.
Before you buy a 2015 Volkswagen Jetta in Alberta:
- Run a free VIN check on the exact vehicle for its own recalls and safety data.
- Run an Alberta Personal Property Registry lien search so you don't inherit debt.
- Get an independent pre-purchase inspection.
- If it's a dealer, confirm their AMVIC licence.
See other model years of the Volkswagen Jetta, or browse more Volkswagen models.
2015 Volkswagen Jetta — questions and answers
Does the 2015 Volkswagen Jetta have any recalls?+
Our check found 8 NHTSA recalls associated with the 2015 Volkswagen Jetta. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.
How many complaints does the 2015 Volkswagen Jetta have?+
NHTSA lists 15 owner complaints for the 2015 Volkswagen Jetta in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.
Is the 2015 Volkswagen Jetta safe?+
The 2015 Volkswagen Jetta has an overall NHTSA crash-test rating of 5. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.
How do I check a 2015 Volkswagen Jetta VIN?+
Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.
Are recall repairs on a Volkswagen free?+
Yes. Safety recall repairs are performed at no cost by a franchised Volkswagen dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.
Get the full vehicle history report
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