2019 Volkswagen Atlas

2019 Volkswagen Atlas recalls (11)

• FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The suction jet in the fuel tank may have been welded in the incorrect position allowing fuel to leak. Additionally, the vehicle may stall due to uneven fuel distribution.

  Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began August 30, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20BU.

• SUSPENSION:REAR:SPRINGS:COIL SPRINGS

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

  Remedy: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

• EXTERIOR LIGHTING:HEADLIGHTS

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

• ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

  Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

• AIR BAGS:SIDE/WINDOW

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.

  Remedy: Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y8.

• TIRES:SIDEWALL

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

  Remedy: Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.

• EQUIPMENT:OTHER:LABELS

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

  Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

• AIR BAGS:SIDE/WINDOW

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

  Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

• TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

  Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

• AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

  Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

• AIR BAGS:SIDE/WINDOW:CURTAIN

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The driver's side impact air bag may be missing a weld at the side air bag housing.

  Remedy: Dealers will replace the driver's side impact air bag, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FK.

2019 Volkswagen Atlas safety ratings

Source: NHTSA NCAP ratings.

2019 Volkswagen Atlas owner complaints (15)

• UNKNOWN OR OTHER

  XXX as my husband, child and myself drove from [XXX] to [XXX] our SUNROOF exploded. We heard a loud boom noise sounded like a balloon exploded. My little one started crying looked around and the sunroof shattered into tiny pieces. I called VW Customer Care according to them the agent she said she didn't see a recall but had heard somewhere that it's common. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• AIR BAGS

  I am reporting a potential safety defect involving the airbag system of my Volkswagen Atlas vehicle. At approximately 65,000 miles, my vehicle displayed the warning message: “Error: Airbag, Faulty airbag.” Because an airbag malfunction creates a serious safety concern, I contacted my local Volkswagen dealer on September 23, 2025 to ask whether there was an active recall related to this issue. I was informed that there was no pending recall for my vehicle. I later contacted Volkswagen Customer Care because I was concerned about using this vehicle as a family vehicle for my two elementary school children. The Volkswagen representative informed me that there was an airbag recall affecting certain vehicles of same year/model and that an extended warranty/coverage was associated with that recall. However, when I contacted the Volkswagen dealership again, I was told that my vehicle was not covered because there was no recall and my vehicle was outside the warranty period. I am concerned that a known airbag-related safety issue may exist in vehicles of the same model, but my vehicle is excluded from the recall or extended coverage even though it is experiencing the same safety-related warning. I am also concerned about the inconsistent information provided by Volkswagen Customer Care and the dealership. I request that NHTSA review whether this airbag fault represents a broader safety defect and whether my vehicle should be included in any recall or safety campaign.

• VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Multiple occurrences where forward collision warning goes off with no vehicles Incident 1. 5/15/2026 Road: Highway I-94 Weather: Clear and sunny Condition: Cruise control on, light traffic, nearest vehicle at least 4 cars in front, 2 vehicles behind and to the right (fast lane), driving in the middle left lane. Forward collision warning went off and took cruise control off. No vehicles stopping in front of me. Incident 2. 6/3/2026 Road: Urban side streets Weather: Clear and sunny Condition: Coasting towards a roundabout approximately 200' from the intersection, no vehicle in front, no vehicle behind, no animals, people or objects on the road. Forward Collision Warning went off under no threat of collsion. Incident 3: 6/14/2026 Road: 2 lane urban road. Weather: Dusk, clear, no rain, Condition: paved road, no animals, no vehicle in front, vehicle behind, approaching an intersection, coasting (light was yellow) towards intersection. , evening dusk, clear no rain, no precipitate, clear roads. Fwd. Collision warning went off, going straight.

• ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

  The air conditioning drain tube clogged and leaked into the air bag control module and caused an entire electrical failure in my car with air bag sensors, braking, windows rolling down, doors locking and unlocking automatically while driving, etc as well as the carpet getting mold.

• SUSPENSION

  The contact owns 2019 Volkswagen Atlas. The contact stated while his wife was driving 45 MPH, she heard a clunking noise coming from the rear vehicle. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the rear coil springs needed to be replaced. The vehicle was repaired as the rear coil springs are being repaired as of today. The contact related to the failure NHTSA Campaign Number:18V904000 (SUSPENSION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 89,000.

• LANE DEPARTURE

  When the lane assist is active the vehicle will launch the car into other lanes without any reason or warning. This has been an ongoing issue since we bought the car. When driving I have been launched into the the next lane over. At a stop light I have had the vehicle jump into the other lane. We have told the dealer about the issue and have been told it will be fixed with a recall. I don't see there is an active recall. The lane assist is more dangerous than it is helpful. It is a feature we paid for and cannot even use. My wife was driving the car on 5/26 during the rain and she told me the car would not stay in the center lane and kept moving her back and forth from one lane to the next creating a very dangerous situation.

• POWER TRAIN,ENGINE

  For powertrain: failure of right front CV axle before 100k miles on a certified pre-owned vehicle; associated failure of shocks and struts in right front axle. The problem was inspected by an ASE certified VW mechanic, attested to be true and shown to us, and repaired. There were no warning lamps/lights, and the finding was made on a full vehicle inspection when brought in for a brake pad change. The issue appeared at approx 79000 mi on the odometer, 3 months after purchasing the vehicle. Obviously failure of the CV joints and components provide a risk to drivers and other motorists with the potential for injury due to steering and suspension failure during operation. Engine: the water pump was discovered to have begun to fail at approx 89000mi during a routine oil change service in May 2026. The mechanic states the issue is not noticeable without removal of the brush guard from under the engine compartment, and therefore may be missed by owners. A warning for “low coolant” is only shown once the level has dropped sufficiently. There is not currently a recall open for this part, confirmed with VW service center at a dealership May 27, 2026. This is harmful physically and financially for owners, passengers, and motorists as it can lead to catastrophic engine failure.

• STEERING,SUSPENSION,WHEELS

  Vehicle experiences intermittent front end vibration and shaking at highway speeds, sometimes during light braking. The vibration feels similar to driving over rumble strips and can become strong enough to affect steering feel and driver confidence. The issue occurs intermittently and is more noticeable at higher speeds. Volkswagen dealership inspected the vehicle and recommended replacement of the steering rack and tie rod components. During the inspection, I was informed the steering rack/tie rod related component was currently on backorder, raising concern that this may not be an isolated issue affecting only this vehicle. Front brake pads and rotors were replaced afterward through an independent repair facility in an attempt to correct the issue, however the vibration and shaking still continue while driving. Vehicle currently has approximately 87,000 miles. No warning lights were present at the time of the issue.

• SUSPENSION

  Both coil springs on vehicle failed under normal driving conditions. Less than 70k on the vehicle. We heard a weird noise while driving and saw one broken. When we brought in for repair, both were broken. VW has had recalls on similar aged vehicles but not ours. No warnings etc. Took picture of one but not the other because we didn’t even know it was broken. Dealership said cars are just not made like they are used to.

• SUSPENSION

  Both rear coils for my rear suspension broke at the same time. There was a recall for the 2019 VW Atlas back in January 2019 for rear suspension coils due to breakage. My vehicle was purchased in July of 2019. My VIN is not listed with the prior recall however I find it odd that after 56,000 miles both of my rear coils break at the same time. My car is used to travel to and from work on local roads (7.2 miles round trip). My vehicle is on its 3rd set of tires and I asked the VW dealership if there were any problems with my suspension because of the excessive wear. I was informed that everything looked fine and now both of my coils are broke. Luckily the breakage did not cause me to have a MVA, but with this known issue in the 2019 Atlas, I feel that my car should be covered under this recall.

• STEERING,SERVICE BRAKES

  We purchased a 2019 Atlas in 2020 and recently had to take it to the dealership in [XXX] multiple times with no answers as to why the steering is shaking and the car vibrating at speeds over 50 mph. Apparently according to this complaint link, [XXX] it is very common and consumers have had the same poor response from their dealerships to fix this safety concern. I got a quite (PARTS ONLY) for $1181.85 and feel there is no way we are responsible for this cost to resolve an Atlas safety issue after expressing concern over and over and over again. File attached for your review. We have an impeccable driving record, have not had any accidents and take pride in our vehicle ownership. However, this experience over the past 8 months has been nothing but a nuisance and we are highly concerned for the safety of our family while driving the 2019 Atlas. Please review and contact us to resolve this matter at your earliest convenience. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• FUEL/PROPULSION SYSTEM

  I took my 2019 Volkswagen Atlas to Family Volkswagen in [XXX] on April 28, 2026. They were supposed to fix my airbag recall and I told them many times about the issues i've been having that is tied to the carbon canister/ purge valve issues on my car (extended warranty (VWP-23-04) They disregarded every thing I told them about my fuel tank audibly popping out, the vacuum seal on my gas cap, the start/stop intermittently working. They are charging me a $225 diagnostic fee and saying they can't do anything about it because the codes are passive right now. They see the code high purge flow (N80) and the carbon canister code, but are not listening to me about my issues. They keep telling me it's just a battery issue because of the start/stop error. A battery issue would not cause the gas tank popping noise/vacuum seal suction on the gas tank, or my car sputtering/dying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• STEERING,POWER TRAIN,UNKNOWN OR OTHER

  Bad steering rack for 2019 Atlas VW. No recall announced but multiple vehicles having similar issues nationwide. Car has always had a small vibration in the steering and over time it has steadily gotten worst. I recently added new tires and an alignment. the problem is mechanical in nature and presents an extreme safety risk to the vehicle. The vehicle has been looked at multiple times in the past few years by a VW dealership. Nothing until recently has a problem been identified. VW dealership even mentioned “this should not happen with a vehicle that is this new”

• ENGINE

  I have a coolant leak. The first time presented to the VW service department, I was told it is a known issue and to add coolant if it isn’t a big leak or concern. I have been doing that, but now the leak is an everyday thing. I took it back to the service department and they said I need a new water pump and a belt. I asked about this known issue and they said I don’t qualify to have a recall for this. In researching this, I see because it is a known problem there is an extension of warranty to 8 years and 80,000 miles. My Atlas has 77,000 and I am requesting to have the needed repairs completed under the Good Will of Volks Wagen due to this being offered to other owners. Thank you for your consideration.

• ENGINE,FUEL/PROPULSION SYSTEM

  2 fuel injectors have gone bad and 2 more are on their way out with 52,000 on the car. Just outside of the 6 year warranty.