2024 Ram 3500

STEERING:STEERING CONTROL MODULE

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

PTC heater short circuited, overheated and scorched/melted itself as well as other plastic Hvac components and sent toxic fumes into the passenger compartment via the HVAC vents. This truck has been in 2 different Dodge dealer service departments multiple times for the same failures. After repairs were performed, the same failures occurred on the way home from the dealer. The PTC heater grid sits INSIDE of the HVAC airway. I am now experiencing multiple adverse medical symptoms from these exposures.

I have a 2024 Ram 3500 with 9661miles, equipped with Firestone Transforce AT LT285/60R20 Load range E tires. These tires are date coded 3123 which make them just under 3 years old as of this report. All 4 of the tires have developed spider cracking in the valley of the first set of lugs from the outside sidewalls. It is cracked consistently all around the tire(only in this area, no other cracks exist on the tire). This cracking is consistent and present on all four of the tires. The cracks continue to open up and are to the point that I am afraid to drive the truck. I have been to both the selling dealer and 2 separate Firestone Corporate Sponsored Tire stores for inspections. Everyone seems to agree that this should not happen, but no one wants to take responsibility for the warranty to correct this concern. The selling dealer indicates that they are not responsible for the tire warranty and the Firestone Stores and a district represent have communicated to me that, even though that I purchased the truck brand new, I am not the original purchaser of the tires and therefore they are not covered under warranty. Obviously, a finger pointing exercise and choice by each manufacture to place my safety at risk. I have no choice except to purchase new tires so that I can continue to operate my truck safely. I have pictures of the concerns, and the tires will be available for inspection if requested.

when towing the rear end bounce you in on coming lanes! I saw oil on shock took to dealer they fought me on replacing it then they said they will replace 1 and want to send me down the road 1/2 fixed ! No dealer will replace 1 always in pairs because it will cause un even braking and safety issues ! This was at Auburn jeep [XXX] ! If they do this type of work jeperdizing peoples safety they should have there licence pulled INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 58,449. It was later discovered that the mileage was 169,301 upon scanning the vehicle.

Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of the purchase, the mileage was 29,000. It was later discovered that the mileage was 96,000 upon scanning the vehicle.

The contact owns a 2024 Ram 3500. The contact stated that the steering wheel buttons had become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with clockspring failure. The contact was informed that the clockspring needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 24V199000 (Air Bags, Steering); and referred the contact to the dealer. The dealer was contacted and informed that the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.

This complaint involves a 2024 Ram 3500 with an unresolved electrical system issue associated with the rear backup camera and related wiring. The vehicle initially presented with a malfunctioning backup camera, including unclear or distorted image quality, which affects rear visibility and safe operation while reversing. The vehicle was taken to authorized dealerships for repair on multiple occasions. During the course of these repair attempts, the wiring associated with the system was damaged, resulting in an ongoing electrical system issue that has not been resolved. The vehicle has now been out of service for approximately 71 days. Most recently, the authorized dealership confirmed that the required parts to complete the repair are unavailable, there is no estimated timeline for parts availability, and the repair cannot be completed at this time. As a result, there is currently no repair plan in place. This situation raises safety concerns due to the loss of a critical safety feature (rear visibility via the backup camera) and the presence of unresolved electrical system damage. Damaged or compromised wiring may create the potential for electrical malfunction, system instability, or other hazards if the vehicle were to be operated. The inability to repair the vehicle, combined with the lack of available parts and absence of any repair timeline, raises concerns about the overall safety and reliability of the vehicle. The vehicle remains at the dealership and is available for inspection.

The backup (rear) camera worked intermittently, then did not work at all. Safety was put at risk by a lack of image during the backing event. The vehicle was taken to a local Ram dealer, where they reproduced the issue, diagnosed that the camera had an internal malfunction, and replaced the rear camera. No warning messages were displayed, only a black screen when backing.

RAM 3500 truck was purchased in Ventura, CA and has experienced multiple electrical and drivetrain failures beginning shortly after purchase. In January 2025 while traveling in Oregon, the infotainment system repeatedly blacked out and the cruise control button stopped functioning. A dealership replaced the cruise control button, restoring cruise control, but the infotainment problem remained. When the vehicle was returned after the repair, a new defect appeared: the horn button no longer worked. Loss of the horn creates a safety risk because the driver cannot warn other vehicles or pedestrians. Around 20,000 miles during a routine service visit at the selling dealership in Ventura, we reported a driveline vibration. The dealership and the upfitter inspected the vehicle and observed tire cupping. They checked the tires for premature wear and recommended overinflating tires as a remedy. The vibration continued and worsened, the infotainment failures persisted. In October 2025 while driving in Wyoming, the vehicle experienced a major drivetrain failure involving the front differential and axle assembly and required towing. The truck was first towed to the Yeti dealership in Afton, Wyoming, which closed shortly after the vehicle arrived. The truck then had to be towed again to Yeti dealership in Jackson Hole. There, technicians diagnosed front differential and axle assembly as the primary failure and also observed premature wear on aftermarket shocks installed by the upfitter. Technicians indicated the differential assembly was not readily available and would require special order. The vehicle was later transferred to another dealership in Dodge City for repair, but the differential components were not immediately inspected or ordered, causing additional delay. The vehicle remains out of service awaiting drivetrain repair. Safety concerns include horn failure, repeated electrical malfunctions, and drivetrain failure while driving.

After the engine replacement, the tractor continues to operate unreliably, and I cannot use it in my business because it is unreliable.

On 01/21/2026 there was a warning light that came on stating accelerator control sensor, the next morning the truck started stalling, and continued stalling multiple times. I attempted to get the vehicle to the service center. It then stalled 2 more times, the service center told me they couldn’t look at the truck until the next day, the vehicle then stalled on me again that evening, they kept the truck until Friday evening, and told me they couldn’t duplicate the issue. They knew it had happened, but they couldn’t find the cause without replacing a bunch of parts until they found the correct issue. I took the vehicle home, started it the next morning and the maintenance required issue again returned, I took it back to the service center, they checked the codes, and told me it shows the 3rd taillight is staying on which indicates usually a fuel issue. They then sent me a quote stating a bunch of things that’s already been done to the vehicle outside of their service center, as well as the part they told me was where they had started to diagnose the issue and it didn’t work, all of which are not covered under the current warranties of the vehicle and basically the way I understood it that I would have to keep buying parts and replacing things out of pocket until the drivetrain issues were resolved.

I got this 2024 vehicle brand new with 15 miles on it in August of 2025 . It is now January of 2026 by check engine light had came on 7 times since November of 2025. I had to shut down work because of this . It came on the 8th time today and I was told by the delearship that they didn’t know what to do . My truck is at 43,000 miles and literally a piece of junk.

PTC cabin heater has overheated and replaced 3 times. Each time it filled the passenger compartment with toxic fumes and its a fire hazard. It has not been solved and is still at the dealer. It started Nov 21 2025. NHTSA Complaint # 11702941. Nothing has been done about it to this day. Am I wasting my time???? [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was towing a 6,000 pound excavator on a 20’ tilt deck trailer and rounded a turn to see a line of traffic stopped waiting on a big truck to turn. I hit the brakes and the truck didn’t start to slow. I swerved to the shoulder and pressed breaks as hard as possible and went past several cars and t boned the big truck that was turning. The only brakes it felt like i had was the trailer brakes. Very severe accident that everyone walked away from but definitely was equipment failure involved.

The contact owns a 2024 Ram 3500. The contact stated that upon purchasing and driving the vehicle, the contact noticed an abnormal odor inside the cabin of the vehicle. The dealer was notified and informed the contact that it was a new vehicle odor. The contact stated that while driving at 65 MPH, the contact noticed clear smoke coming from the vents. Additionally, the contact stated that the rearview was inoperable. The vehicle was taken to the dealer, where it was diagnosed that the cab heater had experienced an internal short circuit, causing the wiring and grid heater to melt. The vehicle was repaired; however, the failure recurred while driving. The contact sustained extreme fatigue, sore throat, nausea, headaches, ringing ears, and vomiting. The contact had not received medical assistance but had taken a 3-day leave from work. The dealer was contacted via email and informed the contact that the heater assembly might not be the cause of the failure. The contact was concerned that the vehicle failure could cause a fire. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20.