Vehicle report

2017 Mercedes-Benz E-Class

Free recalls, owner complaints, and NHTSA safety ratings for the 2017 Mercedes-Benz E-Class, plus how to check this specific vehicle before you buy.

The 2017 Mercedes-Benz E-Class has no open NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is not rated. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.

0

Open recalls

15

Complaints

Not Rated

Overall safety

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2017 Mercedes-Benz E-Class recalls (0)

No open NHTSA recalls were found for the 2017 Mercedes-Benz E-Class. Verify by VIN for the specific vehicle, as recalls can be issued at any time.

2017 Mercedes-Benz E-Class safety ratings

Not Rated

Overall

Not Rated

Front

Not Rated

Side

Not Rated

Rollover

Source: NHTSA NCAP ratings.

2017 Mercedes-Benz E-Class owner complaints (15)

  • ELECTRICAL SYSTEM

    Sunroof glass shattered water got in the car

  • POWER TRAIN,FORWARD COLLISION AVOIDANCE

    There is a recall on my year model 2017 Mercedes E3 hundred 4matic for the steering column shift module, but I’m being told that my specific vin was not included, but it is having the exact issues as the recall while driving the shift lever will not leave drive to go into reverse. It will only go to park. It refuses shift commands. If I shut the engine off and turn it back on sometimes it will allow me to go into other gears again.

  • ENGINE,FUEL/PROPULSION SYSTEM

    Code P052E after oil changed. seems to happen often judging my forums.

  • ELECTRICAL SYSTEM,ENGINE

    My car is not accelerating when I shift into drive or reverse. It says “reversing not possile-service required” error. Out the blue. There is a known recall on these model cars but Mercedes benz is saying its vin specific and mine is not covered even though I am experiencing the exact same issue. Recall date- 2017-02-07 Recall no. 17V078000

  • STEERING,UNKNOWN OR OTHER

    I’m having issues with my control module not going forward or backwards at times and there was a recall on models of this vehicle for that exact reason NHTSA ID: 17V078000 Issued: Feb 2, 17. Dealership is telling me it’s not open. I’m scared for my safety when my car doesn’t shift in the correct gear. This started in 2021 or 2022 and I’m not getting resolution. When getting my bumper repaired I noticed that this was on the recall list a few years ago. I’ll submit the papers I received form Park Place.

  • FUEL/PROPULSION SYSTEM

    I own a 2017 mercedes benz e-class. I'm starting to smell gasoline in the cabin and also outside of my vehicle. I tried entering my VIN number to see if any recalls. There is something listed for the smell of gas. Can someone help me regarding this matter.

  • STRUCTURE

    The contact owns a 2017 Mercedes-Benz E400 Coupe. The contact stated that the silver metal coating on the seat release lever was rough and jagged on both driver and passenger sides of the two door vehicle. The contact's son had grabbed the front seat release lever to access the rear passenger’s side seat and cut his hand. The cut was approximately 2-3 inches long. No medical attention was needed. The vehicle was taken to the dealer, and the contact was informed that the failure was common with the vehicle and that the coating was known to peel due to heat. The contact was concerned that the failure occurred as his vehicle was stored in the garage and sustained less heat exposure due to its maintenance/care. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 42,000.

  • POWER TRAIN

    The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message "Reverse not Possible - Service Required" was displayed. The contact pulled over to the side of the road and turned off the vehicle. The contact waited for approximately five to ten minutes, and the vehicle restarted. The vehicle was taken to the dealer, where it was diagnosed that the electronic shift lever had failed. The vehicle was repaired. The contact picked up the vehicle from the dealer, and two days later, the same message was displayed. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The message "Reverse not Possible - Service Required” was displayed. The vehicle was coasted to the side of the road, and the contact waited before restarting the vehicle. The vehicle was taken back to the dealer, where it was diagnosed that the Transmission Control Module (TCM) had failed and needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.

  • STEERING

    The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving at various speeds, the vehicle intermittently lost power steering functionality. The contact stated that the failure occurred increasingly while turning. The vehicle was taken to several independent mechanics and to the dealer, but no DTC was retrieved. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V714000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

  • FUEL SYSTEM, GASOLINE

    The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving at an undisclosed speed, there was a strong gasoline odor entering the vehicle through the vents, and the odor was on the interior and exterior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer for an oil change; however, the vehicle was not inspected or repaired. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 21V961000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.

  • FUEL/PROPULSION SYSTEM

    Strong smell of Fuel or exhaust fumes in the cabin, while vehicle is idling, parked or stoped at the light.

  • AIR BAGS

    The Air bag light just came on when I turned the car on I had it checked by a mechanic and by an electrician. The code is B000113 The Squib For The Driver Airbag (Stage 1) Has A Malfunction. There Is An Open Circuit. They checked the clock spring it’s plugged in and even tried using a new air bag but they believe the clock spring is broken.

  • ENGINE AND ENGINE COOLING

    See attached document for complaint.

  • ELECTRICAL SYSTEM,WHEELS

    I am writing to formally lodge a complaint regarding serious and repeated issues with my 2017 Mercedes-Benz E300, purchased and serviced exclusively by authorized Mercedes-Benz dealerships. 1. Repeated OEM Run-Flat Tire Failures Within the past two years, I have been forced to replace nine OEM run-flat tires, including:    •   3 replacements at Mercedes-Benz of Tysons Corner, VA    •   2 replacements at Goodyear Tires, Cattlemen Rd., Sarasota, FL    •   4 additional replacements at certified service centers These failures occur under normal driving conditions, often without visible punctures or road hazards, and at safe speeds. Each tire replacement costs approximately $550, plus towing, diagnostic fees, and rental car costs. The financial and safety burdens are substantial, and this level of tire failure is not normal for any vehicle—particularly a low-mileage, luxury sedan. 2. Electrical/Dashboard Recording Malfunction My dashboard service history fails to record service visits, even when performed at Mercedes-Benz dealerships. This is deeply concerning as it compromises vehicle resale value, warranty tracking, and transparency of maintenance records. Despite multiple visits and attempts by service centers, the issue persists without resolution. 3. Financial Impact and Brand Reputation The total cost of repeated tire replacements and unresolved electrical issues has reached several thousand dollars, despite my vehicle having relatively low mileage and receiving all recommended service at authorized dealers. This experience is completely inconsistent with the quality and reliability promised by the Mercedes-Benz brand. I am requesting the following:    •   Full investigation into the defect rate of OEM run-flat tires on the 2017 E-Class models    •   Immediate inspection and repair of the dashboard/electrical recording issue at no cost to me    •   Reimbursement for tire-related costs and associated expenses incurred due to repeated failures.

  • POWER TRAIN,ENGINE

    Mercedes-Benz E300 is affected by a Transmission Control Module (TCM) recall, you might notice these symptoms: - Delayed or rough shifting: The transmission may hesitate or struggle to change gears. - Slipping gears: The car might unexpectedly shift out of gear or fail to stay in the correct gear. - Unresponsive transmission: You may experience difficulty accelerating or feel like the car is stuck in a lower gear. - Warning lights: The check engine or transmission warning light may illuminate on the dashboard. - Limp mode activation: The vehicle may enter a fail-safe mode, restricting speed and performance to prevent further damage.

Checking a used Mercedes-Benz E-Class before you buy

The recall, complaint, and safety data above describes the 2017 E-Class in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular E-Class's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.

Before you buy a 2017 Mercedes-Benz E-Class in Alberta:

See other model years of the Mercedes-Benz E-Class, or browse more Mercedes-Benz models.

2017 Mercedes-Benz E-Class — questions and answers

Does the 2017 Mercedes-Benz E-Class have any recalls?+

Our check found no open NHTSA recalls for the 2017 Mercedes-Benz E-Class. Recalls can be issued at any time, so still verify by VIN for the specific vehicle you're considering — a VIN check reflects whether any recall work has already been completed.

How many complaints does the 2017 Mercedes-Benz E-Class have?+

NHTSA lists 15 owner complaints for the 2017 Mercedes-Benz E-Class in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.

Is the 2017 Mercedes-Benz E-Class safe?+

The 2017 Mercedes-Benz E-Class has an overall NHTSA crash-test rating of not rated. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.

How do I check a 2017 Mercedes-Benz E-Class VIN?+

Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.

Are recall repairs on a Mercedes-Benz free?+

Yes. Safety recall repairs are performed at no cost by a franchised Mercedes-Benz dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.

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