2017 Mazda CX-9

2017 Mazda CX-9 recalls (0)

No open NHTSA recalls were found for the 2017 Mazda CX-9. Verify by VIN for the specific vehicle, as recalls can be issued at any time.

2017 Mazda CX-9 safety ratings

Source: NHTSA NCAP ratings.

2017 Mazda CX-9 owner complaints (15)

• ENGINE

  this is covered under csp11. the problem is my car is a 2017 and they only allow a warranty up to 120,000 miles mine is at 158000 and they will not fix the problem now even thought we just started having problems.

• FUEL/PROPULSION SYSTEM

  Engine running rough. Check Engine Light illumination. Difficulty starting or a no-start condition. Noticeable loss of power during acceleration Check engine light P0192

• STEERING

  The car was jump start due to a bad battery it cold and the light was left on. Right after the jump start a check engine light can on. When I put the vehicle in drive to turn the steering wheel it violently snapped bad and broken one of my finger nail. I tried aging in disbelief it happened aging this shouldn't be happening it could've broke my fingers.

• ENGINE

  I took our vehicle into Mazda due to a coolant leak that could not be located. It had my wife stranded due to the vehicle overheating. Everything lined up with CSP11. The dealership is now stating that the vehicle has a blown gasket and needs an engine replacement. This is the issue covered by CSP11 except that the crack is in the wrong location. They haven't found the Crack but are denying the warranty due to the covered location not being the source. The vehicle only has 93000 miles on it.

• BACK OVER PREVENTION

  My infotainment screen goes black 10-12 times a year, and therefore I lose access to my backup cameras. I have to turn the car off, and then back on, in order for the screen to function again. This has been happening for the full 8 years I have owned the car. I also have video of this happening, but the file is too large to attach so including photo only.

• STEERING,POWER TRAIN,ENGINE

  I was driving the vehicle on the highway when the vehicle started to overheat, lights started blinking, the car was smoking, losing power and acceleration. This car has a recall on the cyclindwr head which when cracks causing the car to loose coolant and oil. If it cracks while you’re driving especially on the highway the car will immediately loose coolant and oil thus causing a very dangerous driving condition. There was no indicator prior to the failure that there was anything wrong with the car. No check engine lights, no coolant lights nothing. Prior to this happening I smelled coolant in the car cabin , took it to my mechanic who tested the coolant system and found no leak. At the time he was unaware of the known issue these cars have with the cylinder head. The problem has been confirmed by Mazda and they notified me within the month of March of the problem and the extended warranty to replace the known manufacturer defect cylinder head. The Mazda dealer now has my car and acknowledges the cracked cylinder head caused the problem but said because I didn’t immediately stop on the highway and kept driving until I got to a safe location I was negligent and are refusing to fix the car which now has a blown engine, etc. it is available for inspection now at the Mazda dealer. My safety was put at risk because I could have died on the highway if the car completely stopped working, it was dangerous driving it when it first started happening because it started out of nowhere the car was fine I was driving 50+ mph and it started smoking, overheating etc. I could have also killed someone else. It is a disgrace that not only they won’t fix my car they want to say they won’t because I’m negligent? I drive my kids to and from school everyday do you think I’m going to risk their safety in an unsafe car? They should not only fix the car but compensate me for putting mine and my children’s lives at risk. A complete disgrace.

• UNKNOWN OR OTHER,ENGINE

  Vehicle experienced coolant leak also oil leak from rear of engine. Broken cylinder head due to turbo too close to head

• POWER TRAIN

  Coolant leak cylinder head. It was running and i could smell coolant on the minifalda and it shout down.

• ENGINE

  My 2017 Mazda CX9 Signature Edition started leaking coolant from the engine near the firewall. I had a Mazda dealer investigate. They tell me the cylinder head is cracked and the entire engine needs replaced. This appears to be a common problem due to a design flaw and there is a Mazda service bulletin on it. I have found talk of a class action suit online because Mazda is not standing behind their product. I only have 88k miles on this car

• ENGINE

  My 2017 Mazda Cx9 was stalling and jerking while driving almost causing an accident but glad I was able to drive it home without causing an accident. Took the car to the dealership and was advised that it needs a new engine due to coolant leak. The coolant was going inside the vehicle.

• ENGINE

  The 2.5l turbo engine mounts are not manufactured strong enough to handle daily driving and torque under the weight of the turbo. This causing cracks in the block/head resulting in coolant leak, over heating, and full engine replacement.

• FUEL/PROPULSION SYSTEM

  This is the second time my car mazda -2017 had problem with fuel pump. I only saw recall for 2019 Mazda CX-9 in internet. Before the fuel pump fail, I smelled gas inside the car which I was told my mechanic later from the shop where I bought my car for immediate diagnose was considered dangerous. The first time happened 2 years ago when we were on the trip 250 miles from where we live. This time we were about 200 miles away. So the fuel pump it seemed became the problem for Mazda. When we asked Mazda about it they said it is not the same with recall for 2019. If those car has the problem with fuel pump and got the recall why Mazda 2017 did not get recalled? They said it is wear and tear but it is the same issue fuel pump. we spend $912 for original part and bought it from Mazda dealer but we couldn’t get reimbursed because they said it is not a recall. I am filing this complaint because they denied the problem with Mazda is actually and consistently fuel pump!. I have kids that I have to bring to school. Smelling gas, the car stop suddenly and lost power will get us into accident. So I am writing this to let you all know that 2017 Mazda has the same problem with 2019 Mazda which is fuel pump. Please take this seriously. Thank you

• ENGINE

  July 10, 2024, antifreeze leaking from my engine leaking on garage floor. Yes, my safety was put at risk. July 12, 2024, local mechanic informs me that I have a cracked cylinder head coming from the back of the engine. July 15, 2024, vehicle will be towed to local Mazda dealership to have vehicle diagnosed. No warning lights, messages or any other symptoms of the problem prior to the failure. Happened July 10, 2024, at 3:50pm.

• UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  My Mazda 2017 CX 9 apparently had a coolant leak. When we had our oil changed, we were told it looked like it was leaking from behind the turbo booster. As I was driving it yesterday, the car slowed to an almost complete stop on the interstate and a warning sign on the screen showed that it was overheating to a dangerous level. I immediately pulled over and allowed the car to cool down. I checked the coolant level and it was not very low at all, although I did add some coolant at that time. It continued to overheat and even blew tons of smoke out through the exhaust, so I had AAA tow to my home. After researching this, I have found that there was a bulletin posted in 2021 from Mazda about this very thing happening. My husband thinks that we may have a cracked block or a blown head gasket due to this overheating. This obviously could have caused me to have a wreck on the interstate by my car overheating and shutting down so quickly. We are scheduling to have it towed to our local Mazda dealer to let him do the $99 diagnostic. Based on what he finds, which we think will be confirming what we think it is, we will have to have a new engine put in my car due to a defect in manufacturing from Mazda. Even though my car has 130,000 miles on it and is technically “out of warranty“, we feel this is simply unacceptable and that Mazda should help us with this most definitely. I have so enjoyed my Mazda, and I feel that this is not something of my doing, but rather a defect on Mazda part and it should be addressed.

• ENGINE

  This vehicle has been diagnosed as having the Cylinder Head Crack issue referenced in Mazda TSB 01-013/21. The car has just over 70,000 miles on it, so I understand it is out of Warranty, yet this issue only came up due to a known design flaw by Mazda. I have been told that I will be without the car for up to 9 weeks due to repair backlogs and the cost will be $5,250 plus tax!! This car has always been maintained at the Mazda dealership since purchase and has never had any other issues until this flaw, acknowledged by became an issue. Immediately, I brought it in, only to be told Mazda would not assist in a Good Faith repair. This is very sad that Mazda would do this to loyal customers, there should be a recall and this should not fall on customers pockets when we continue to give them business, trusting they would not knowingly put a full engine repair in their customers pockets