2023 Hyundai Tucson

2023 Hyundai Tucson recalls (2)

• POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

  Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

  Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.

• TRAILER HITCHES

  Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.

  Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a cap of the wiring, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 290. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 20, 2025.

2023 Hyundai Tucson safety ratings

Source: NHTSA NCAP ratings.

2023 Hyundai Tucson owner complaints (15)

• VISIBILITY

  The contact owns a 2023 Hyundai Tucson. The contact stated that the panoramic sunroof exploded while driving at approximately 40-50 MPH. The rear section of the sunroof glass had shattered into several pieces without impact. The contact closed the shade, and the glass fell inward. There was glass inside the shade and the roof. There were no injuries. There was an abnormally loud sound like a handgun or several balloons popping. The vehicle was previously inspected, and there were no issues found with the sunroof. The vehicle was taken to the local dealer, and the dealer stated that a rock might have caused the failure. The vehicle was not repaired. The dealer referred the contact to the insurance company for assistance. The manufacturer was contacted, and an appointment was scheduled with the local dealer. Additionally, the manufacturer provided a loaner vehicle. The failure mileage was approximately 24,038.

• SERVICE BRAKES

  While driving on a highway shortly after taking delivery of this vehicle as a Certified Pre-Owned purchase from an authorized Hyundai dealership, I experienced sudden and total brake failure. The Electronic Parking Brake (EPB) warning light illuminated and an audible warning chime sounded. The brake pedal did not respond normally. I was unable to slow the vehicle with the brakes and was forced to make an emergency maneuver to exit the highway and come to a safe stop. Upon inspecting the vehicle after stopping, I discovered that the rear left brake caliper had completely detached from its mounting bracket. The caliper was on the ground beneath the rear of the vehicle. Brake fluid had leaked onto the road surface. The vehicle had been in my possession for less than one full drive since purchase. As part of the CPO certification, the selling dealer performed a multi-point inspection and documented installation of new brake pads and certified the brake system as in good working order. The detachment of the caliper is consistent with mounting bolts that were either not reinstalled or not properly torqued following the dealer's brake service during CPO preparation. I have photographic evidence of the detached caliper and brake fluid loss. INJURIES: None, but significant risk to myself and other highway drivers. FIRES: No. MEDICAL ATTENTION: Not required. CONTACT WITH DEALER/MANUFACTURER: Yes — Hyundai corporate complaint filed. I am requesting this complaint be investigated as a potential safety defect related to brake service practices during Hyundai CPO vehicle preparation.

• ELECTRICAL SYSTEM

  I received a letter in March that there is a problem with The Tow Hitch Harness Accessory which could lead to a fire etc. They said they will come out with a repair. I contacted the Victory Hyundai dealership in Jefferson Ohio where I got the car in April and they said they have a repair but the trailer electrical/ lights will not work. I got a second letter saying they have a solution for repair in May I contacted Classic Hyundai twice to make sure the repair now will allow the lights and brakes on the trailer work. Julie and Jesica there said all would be fixed and the lights and break lights will work. I brought the car there June 5th 2026 and asked again if all would work. Lyna there said no. I left. I called U-hall Streetsboro Ohio and talked to Bill who handles the hitch repairs and they said they could fix totally and have for some dealerships. I called Hyundai customer service Kyre and asked if Hyundai in Streetsboro Ohio can be set up to have it repaired. He said no. He would not document his response to me. I bought this car with their factory installed hitch because I needed one to pull my boat and move other stuff. My lawn tractor broke down and I have to pay $135 to have it towed for repair. I am unable to fish in my boat since I can not pull it. There is a repair that will work at U-haul and they are ignoring it.They want to make the hitch unusable. Uhaul will fix for $250-$350. If they disconnect the hitch electrical and the car is sold the new owner can get into an accident since they would have no lights and break lights, turn signal. This is a high risk for an accident. They intend to eliminate the fire risk and create an accident risk for the trailer now not working. What kind of engineers they have?? They should be contacted about this situation. It has been several months with no solution when one exists. I have had multiple Hyundais and will no longer purchase another vehicle from them. You should communicate with them on this issue.

• ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Horn on vehicle consistently goes out. Either goes out entirely or the volume of the horn is below a safe level. This is a known Hyundai issue and Hyundai refuses to acknowledge it on this specific model, but has acknowledged it on different models. I Have had multiple repairs by Hyundai directly, and the horn consistently keeps going out. There are sometimes in dangerous situations where I need to utilize the horn to avoid an accident and warn other drivers of danger, and I am unable to do so, and it causes dangerous driving situations. This is a known defect on multiple Hyundai vehicles in this year, but the Tucson is one of the few vehicles they will not call a voluntary recall on and NHTSA needs to be notified about this and act accordingly as a regulatory body to protect consumers and people on the road.

• ELECTRICAL SYSTEM

  I received a Recall notice around January 2026 for the trailer hitch wiring harness on my 2023 Hyundai Tucson Hybrid. For 6 months the local dealer told me there was no fix available from Hyundai. I finally received a notice informing me that parts were now available and to bring it in to dealer for repairs. I took the vehicle in for recall repairs on May 27, 2026. Instead of repairing/replacing the wiring harness, Hyundai removed the entire wiring harness making the trailer hitch which I use for my business inoperable legally. When I noticed the wiring harness missing several days later, the dealer said that was Hyundai's "fix" for the recall issue. I contacted Hyundai USA Customer Service who also told me that removing the wiring harness and replacing it with an inexpensive dust cover was the fix. They told me that sometime in the future there will be another recall to have the wiring harness replaced. In the meantime, they have taken my vehicle VIN off the open recall list, since it has been "fixed". Hyundai sold me a vehicle with a trailer hitch and now they have without my permission or prior knowledge disabled it.

• STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER

  I was driving on the freeway no where near an overpass going about 65mph when the front panel on my panaromaic sunroof exploded and glass went everywhere. There is no signs that a rock could have possibly hit it. My safety was at risk because I could have crashed and broken glass rained down on me. There were no warning signs and the vehicle has not been inspected yet, but it will be.

• STEERING,FORWARD COLLISION AVOIDANCE

  I am writing regarding a serious vehicle safety issue involving my 2023 Hyundai Tucson Limited purchased from on [XXX] with approximately 61,000 miles. About one month after purchase, during a drive from Pennsylvania to Florida in October 2025, the vehicle experienced multiple dangerous steering and collision-assist malfunctions in clear highway conditions. The first incident occurred in Virginia while adaptive cruise control and steering assist were active at approximately 70 mph. Within seconds, the steering wheel aggressively turned left and right, causing the vehicle to tip and nearly roll until the driver manually regained control. Later during the same trip, while making a normal lane change with the right turn signal activated, the vehicle falsely detected a collision despite no vehicle being present. The vehicle then veered left toward traffic and unexpectedly slammed on the brakes. Following these incidents, all assist sensors and automated driving features were manually disabled for safety reasons. However, the vehicle has continued intermittently triggering false collision warnings and emergency braking events with no vehicles present, creating additional near-accident situations involving surrounding traffic. I recently had the vehicle inspected by Hyundai after initially believing this may only be a calibration issue. Due to financial and scheduling limitations, I delayed service until this month, but I now understand this issue is far more serious and systemic. Two separate mechanics have advised me the vehicle has major safety-system malfunctions making it unsafe to drive. There are no reported accidents or braking issues on Carfax. I am also concerned this appears to be a widespread issue affecting this vehicle model, yet I received no notification regarding related safety concerns or recalls until conducting my own research. One mechanic stated“I’m surprised this car hasn’t killed you yet. I wouldn’t put my own kids in this vehicle." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• UNKNOWN OR OTHER

  The reverse beeping is just too loud for an Hybrid and many people online agree. I fully agree with having mandates for electric vehicles for safety concerns however they should not be so loud that they are louder or near as loud as a commercial truck and disturb residents. In fact Hyundai responded to the complaints by re-designing it for 2025 and newer facelifts but won't give any services to upgrade it to newer versions. I fully believe that Hyundai should and must offer services to use the new updated VESS.

• ENGINE

  The car has 57,000miles and needed a new transmission. Safety concern of the transmission failing while driving. There was a persistent and worsening rubbing noise once the car ran for 20 minutes or so. 4 visits to the dealer later, they confirmed the issue and Hyundai issued a warranty to replace the transmission with a remanufactured transmission. When I asked the dealer what happened, he said this was there 4th one in a few weeks. There were no indicator lights or anything besides the noise to indicate there was a problem.

• FORWARD COLLISION AVOIDANCE

  The automatic emergency braking system has activated on four separate occasions for unknown reasons or warning. Tapped the brakes and it disengaged. In three of the situations no vehicles or pedestrians nearby. One incident I was driving along a sidewalk when the braking system activated causing an abrupt stop

• POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  Sitting at a red light the vehicle seemed to almost stalled then lunged forward about eight feet almost colliding with the vehicle in front of me. To my knowledge the vehicle has not been inspected by the manufacturer nor has the problem been reproduced by a dealer or independent service center. To my knowledge there were no warning lights, messages or symptoms. I am somewhat unfamiliar with this vehicle since I've only owned it for 5 days. I picked it up on 4-25-26.

• FORWARD COLLISION AVOIDANCE

  4/16/2026 at 1:35pm I was traveling north on Hwy 69 traveling +-45mph. Vehicle on my right in his lane and one vehicle in from of me about 50yrds. My vehicle auto applied the brakes and alarm indicating emergency collision to happen. A new minutes later (5 minutes) traveling in same direction same speed but NO cars on either side but one care approximately 100 yds in from and again the emergency collision brake and alarm took place

• STEERING

  While driving on April 11, 2026 at approximately 1:30 PM on [XXX] , the vehicle experienced a loss of steering response while the roadway curved to the right. The driver turned the steering wheel normally in order to follow the curve. The steering wheel moved freely and felt normal. However, the vehicle did not respond to the steering input and instead continued traveling straight. As a result, the vehicle struck the curb on the driver’s side. The impact with the curb slightly redirected the vehicle, but steering response was not restored. The driver continued attempting to steer the vehicle, and although the steering wheel continued to turn normally, the vehicle did not change direction. The vehicle did not appear to lose traction and was not described as sliding. Instead, it failed to respond to steering input. There were no warning indicators, messages, or prior signs of a problem before the incident. The driver was able to bring the vehicle to a stop in a nearby turn area and arranged for it to be towed. After the incident, the vehicle was taken to a Hyundai dealership for inspection. The dealership reported no diagnostic codes and did not identify any issue with the steering system. No corrective action has been taken. 1)Steering system malfunction (column, shaft, rack, and/or EPS). Steering input was not transmitted to vehicle direction. Vehicle available for inspection. 2)Loss of steering control caused curb impact and risk of collision with vehicles, pedestrians, or objects. Could have resulted in serious injury at higher speed or in traffic. 3)No. Dealer could not reproduce. 4)Inspected by Hyundai dealer. No steering-related codes found. No cause identified. No repair performed. Hyundai Consumer Affairs case opened. 5)No warning lights or prior symptoms. Failure was sudden and without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• UNKNOWN OR OTHER

  Component that is unsafe: Moonroof Glass Taking in for inspection tomorrow. Safety risk: While driving on highway, Glass Spontaneously Popped and fully shattered. Glass fell down onto myself and into the car as I was driving. This put my driving at risk. Major distraction as well as potentially being a harm to my physical self. Problem reproduced? I know that there are other reports on moonroof glass on a Hyundai Tucson cars that have been shattered with the same predisposing factors. Hyundai has also been reported to not take accountability claiming that foreign objects were the cause. No this vehicle has not been inspected, but I will be taking it in on Sunday. There were zero warnings before this.

• ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

  All systems warning lights came on