2010 Ford Explorer

2010 Ford Explorer recalls (2)

• SEATS:FRONT ASSEMBLY:RECLINER

  FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.

  Remedy: DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

• EQUIPMENT

  MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

  Remedy: MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

2010 Ford Explorer safety ratings

Source: NHTSA NCAP ratings.

2010 Ford Explorer owner complaints (15)

• ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 135,902. The contact stated that while the vehicle was being serviced, it was later discovered that the mileage on the Title was 224,283. The information was from a Carfax Report.

• POWER TRAIN

  Thing accelerate by itself while on highway od light blinking at high speeds and then when you come to a complete stop and try to takeoff it goes really slow with the RPMs high then it will kick into gear, unsafe on the road. Truck willjump in gear then out on takeoff.

• ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 150,000. Most recently, the contact downloaded the Ford App, and when the maintenance history was checked, it was later discovered that the mileage on the Title was approximately 243,000. The contact stated that the date listed on the Ford App was June 2025.

• SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  3 times this has happened. I brake and it seems like I'm pressing the gas pedal and the brakes feel like they aren't stopping the vehicle. The third time put me in incoming traffic and the vehicle was totaled as it already had a rebuilt salvage title when we bought it.

• ELECTRICAL SYSTEM,VISIBILITY

  The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 45 MPH, the anti-theft, roll stability, and fuel filler messages were displayed with an audible alarm before the vehicle suddenly shut off. The contact was able to restart the vehicle and drove to the residence. However, the failure reoccurred, and the vehicle was towed to the local mechanic who diagnosed that the PCM and ECM had short circuited and failed. The contact was informed that the short circuit was caused by water drainage from the moonroof onto the PCM and ECM computers. The contact stated that the moonroof had previously failed and failed to properly close. The vehicle was not yet repaired. The local dealer and manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the ECM and PCM computers were no longer available. The failure mileage was 48,000.

• SUSPENSION,SEAT BELTS,WHEELS

  Transmission , Wheel Hub

• ENGINE

  Runs for about 25 minutes then just dies while driving. Starts back after sits for about an hr and does same thing.

• ENGINE

  Oil leak in both valve gasket covers oil on the crossmember it started slow then it was traced by Ford to the gaskets(fire hazard) 120 k on odometer

• AIR BAGS

  The air bag light will not go off. I have checked the the wiring, cleared the area, and checked all fuses. All checked out okay. I'm a new buyer and can't register the car until it passes inspection. My only conclusion is that it possibly has a defect or has been previously been deployed. There is no record of a previous collision as of yet, although that may not be factual as the car has had a drivers door panel replaced. Can you help with the air bag information? Also, Is there a financial aid grant or some help in obtaining/repairing the problem for low or no income families? Thank you for your time in this matter. Sincerely, Kelly F. [email protected]

• SERVICE BRAKES

  The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 20 mph and attempting to stop, the brake pedal extended to the floorboard causing the driver to lose control of the vehicle and crash into a guard rail. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 92,600

• SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES

  Rsc alarm keeps going sounding alarm and the abs alarm keeps sounding as well. Seen a ton of owners having this same error

• POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  Driving 65 mph on I95 and it just shut off. The yellow wrench on dash came on. I somehow was able to Pull over to the shoulder without being killed. I cranked once then tried it again and it started. Drove all the way home and it’s running fine now. This is a common problem and Ford should be contacting me to warn me and fix it. By the way I had a baby in the car. Thanks Ford for the warning.

• POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  While driving on the highway, my Explorer did a sudden jolt and I had no control over the vehicle. It acted as though it was no in gear. I almost crashed going 60 mph on a 4 lane highway. It then did another large jolt and revved high into the red line. I took it to Firestone and they recommended that I take it to the dealership to check the transmission. I called the dealership and they advised me to drive it over. They told me it was "probably the transmission as Explorers are notarious for transmission issues." The dealership inspected the Explorer and confirmed that it was a known transmission issue involving codes P0798 and P098. The dealership advised that there were MULTIPLE pressure code errors [that never did a warning] and that the transmission required replacement. I asked if it was covered under warranty and the dealership advised me that Ford had no issued a recall yet, even though it was a known and serious transmission issue. The dealership recommended that I call Ford Customer Care at 1-800-392-3673 and request that Ford cover the replacement. I called Ford Customer Care and spoke with Bruno who advised me that it was indeed a known issue and that I "was not the only one with this issue" and that "there will be a recall soon so [I] can get reimbursed." Bruno was to have a supervisor call me within 24 hours. It has been almost 2 weeks and there has been no response from Ford. This is a well known issue that Ford knows of. There has been recalls of other Explorers for the same problem but my VIN is not included for some reason. If you go online, there are thousands of complaints. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. I have the telephone recordings of Ford but I am unable to upload them here.

• UNKNOWN OR OTHER

  BACK HATCH WINDOW INTERMITTENTLY OPENS WITHOUT USING REMOTE HAD THE ACTUATOR REPLACED DID NOT FIX THE PROBLEM LEAVES MY VEHICLE VULNERABLE TO THIEVES!

• SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM

  SERVICE RSC LIGHT COMES ON WITH THE WRENCH LIGHT WHEN DRIVING THE VEHICLE. REPLACED THE TCM AND THE PROBLEM DID NOT GO AWAY. CODES U0101 AND U1900 ARE POPPING UP. VEHICLE GOES INTO LIMP MODE. REPLACED IGNITION COILS ON THE LEFT BANK AND IT DID NOT GO AWAY.