2023 Chevrolet Traverse

2023 Chevrolet Traverse recalls (2)

• POWER TRAIN:DRIVELINE:DRIVESHAFT

  General Motors, LLC (GM) is recalling certain 2023 Chevrolet Blazer and Traverse vehicles. The left-side half-shaft assemblies may be missing a retaining ring.

  Remedy: Dealers will replace the left-side half-shaft assembly, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222390180.

• POWER TRAIN:AUTOMATIC TRANSMISSION

  General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

  Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

2023 Chevrolet Traverse safety ratings

Source: NHTSA NCAP ratings.

2023 Chevrolet Traverse owner complaints (15)

• ENGINE AND ENGINE COOLING,ENGINE

  The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle while depressing the accelerator pedal to accelerate. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a hole in the exhaust system causing the acceleration failure. The vehicle was repaired out of pocket. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the waiting period suggested. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

• ELECTRICAL SYSTEM

  Infotainment system broke, black screen, no ability to use back up or other cameras, or see navigation etc.

• ENGINE AND ENGINE COOLING

  The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving up a ramp at an undisclosed speed, the exhaust system detached after scraping the underside of the vehicle. No warning lights were illuminated. A dealer was contacted, however the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.

• ELECTRICAL SYSTEM,SERVICE BRAKES,LANE DEPARTURE

  To make a very long story short, I was having major software issues with my vehicle. I had the car "blackout" lights screens and everything turn off then when it powered on i would have service lights on for my brakes. I also had my reverse camera go out a few times and my lane assistant light on dash say its not working. All to find out i had a faulty rear control module. Upon replacement i learned this EXACT rear control module is the same one used in other GM vehicles noted in several recalls but the part itself has never been directly recalled. So now I have the same exact part in my vehicle again which is bound to fail again at some point. My vehicle is only 3 years old and has done this with children in the car. I let GM know numerous times and they said since the part is replaced its fine. But I know this exact part is not safe. If you look up the model number on the rear control module you will see how many times it is noted in service bulletins and is main contributor to these issues. Please recall the 2023 chevy traverse. I dont want this part just "updated" it needs redesigned.

• ENGINE

  Transmission system / engine system

• POWER TRAIN

  The vehicle jerks/shifts harshly while decelerating and again when accelerating after slowing down. The issue feels similar to the previous transmission shudder concern that was repaired.

• SEATS

  The internal structural frame or track assembly of the driver side passenger seat has suffered a mechanical failure, causing severe, high-frequency metal chattering while the vehicle is in motion. The failure persists even with a passenger buckled into the seat. Because the seat frame serves as the structural anchor for both the seatbelt restraint system and the side-impact airbags, an un-diagnosed internal fracture poses a direct risk to occupant safety in the even of a collision. Videos of the issue are available.

• UNKNOWN OR OTHER

  I HAVE A CONCERN ABOUTH THE TRANSMISSON I BROUGHT MY CAR TO THE SHOP AND THER E ARE ATLEAST 6 OTHERS WITH TRANSMISSON ISUSSES AND ONLY KELLY BLUE BOOK KIT STATES THAT THERE ARE 2 RECALL DEALING WITH THE SAME PROBLEM I AM HAVING.

• STEERING

  We experienced power steering failure. Our steering wheel control was taken over while backing out of our driveway and while driving on a highway. When this happens, you can’t turn the wheel. It becomes locked and then you become stuck. It is extremely unsafe and put our whole family at risk of getting in an accident. It is currently sitting at the dealership and has been there for weeks. We have documents confirming the problem. The dealer even had a problem pulling it into the garage for the diagnostics. We have been out of a car for weeks because the steering rack part is impossible to get and is in very high demand which leads us to believe we are not the only ones experiencing this. Again I stress, this was very scary for our family and it really puts people at risk. It is a new car and we should not have experienced this.

• POWER TRAIN

  The contact owns a 2023 Chevrolet Traverse. The contact stated while attempting to accelerate the vehicle experienced severe engine shuttering. The vehicle was taken to an independent mechanic who diagnosed that the torque converter needed to be replaced. The vehcle was not repaired. The manufacture was notified of the falure but no assistance was offered. The local dealer was not contacted. The failure mileage was 125,000.

• POWER TRAIN

  It started when I put my car in reverse and it would delay and jerk back before reversing off and on. About a month later, I started my car in the street and accelerated and it jerked and shut off in the middle of a street. I restarted it and accelerated it again and it jerked and shut off again. It's a 2023 Chevrolet Traverse with 61,570 miles. I towed it back to dealer and they are stating it's an issue with the transmission and want to charge $9800. I can send the email Chevy sent for the repair estimate. My safety was put at risk by completely stopping in the middle of the street where I could have gotten crashed into. The problem was confirmed by the chevy dealer where I bought the vehicle. The vehicle was seen by transmission specialist at Chevy dealer. No warning messages at all. Chevy app kept saying everything looks good with vehicle.

• ELECTRICAL SYSTEM

  My dashboard gave an alert “battery saver active” then another alert stating to “service charging system, vehicle may stall”. Then the alerts cleared. After a few minutes both alerts were on my dashboard again. I was able to pull into an [XXX] ’s and had them check the battery, which was replaced a few months ago, employee stated that the battery was so low, only showing 11.4 that they couldn’t even test it, that she testing the alternator and the computer said it needed to be replaced. The employee stated that most GM replacement alternators for Chevy traverse 2023 are on back order due to so many having to be replaced right at the 3 year mark. We could only get a store brand replacement part due to the back order. Once I bought the part, my husband drove behind me for the 30 minute drive home, we had to pull over twice to jump off the battery and charge it due to the vehicle stalling. Once home we replaced the part and seems to work fine, it has only been 9 days. I have the original part for inspection and receipts of purchase for the new part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• ELECTRICAL SYSTEM

  Driving down the interstate the main screen went out completely, GPS, radio, controls to temperature for the back. Back up camera works and it shows a Chevy sign. GM dealer states the radio/Onstar module is out completely. This ironically happened immediately after warranty expired.

• SERVICE BRAKES

  Car started making a load vibrational noise on the highway. When we got to the next stopping point, the right front brakes were extremely hot and smelly. When the brakes were taken apart to inspect/replace parts, it was identified that the seals that protect the pistons had shrunk and were no longer attached to the caliper/piston. Corrosion was evident because of this causing a sticky caliper. Contacted chevy dealer who said the calipers were back ordered. That's an indication that this problem is real and has caused a shortage of replacement parts. Wait time for replacement caliper was said to be 7-10 days. The only parts that seemed to be available to get the car usable in a short period of time were aftermarket and that was even strained. Picture submitted shows. Seals were not pulled out, they were that loose to fall out.

• POWER TRAIN,UNKNOWN OR OTHER

  The exhaust bracket is broken [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)