Vehicle report
2019 Chevrolet Cruze
Free recalls, owner complaints, and NHTSA safety ratings for the 2019 Chevrolet Cruze, plus how to check this specific vehicle before you buy.
The 2019 Chevrolet Cruze has 2 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 5 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.
2
Open recalls
15
Complaints
5
Overall safety
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2019 Chevrolet Cruze recalls (2)
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
2019 Chevrolet Cruze safety ratings
5
Overall
5
Front
5
Side
4
Rollover
Source: NHTSA NCAP ratings.
2019 Chevrolet Cruze owner complaints (15)
- SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
The brakes system didnt seem to be stopping properly almost as if i had to push really hard on the brakes to get the car to stop. Finally today, I was 1.6 car lengths behind another vehicle whom slammed their brakes on for no reason and I had to do so as well. My car would not stop, the brakes would not work causing a major accident.
- POWER TRAIN,ENGINE
For a year I have had my car to the shop multiple times due to a musty smell inside my car. I have never been able to find any fluids or moisture inside the car, however, the inside of my windshield tends to get a weird film on it, I am constantly cleaning to keep visibility especially at night. None of the mechanics that I have taken it to were able to figure it out, and most of them could not smell The musky smell that I smelled. The car had approximately 40,000 mi on it when this started about a year ago, Maybe 8 months. Recently I have noticed that the coolant in my car is disappearing, I have kept a constant check on it and about once a week have had to add fluids to keep it from getting too low. I have had the coolant system checked out. I've had it flushed. They pressure tested the coolant tank and all tests passed and they could find no issues. However, when my father came to town he checked it out and there is coolant fluid leaking inside my car under the dash and it is dripping slowly on to the underpad of the carpeting and I assume drying up before it gets to a point where it is making a wet spot in the floor. Obviously after more research my father has told me that this has been a known issue with this model of car, however, there is not a recall that I can find with my VIN number. Obviously being stuck in a hot car in Florida, breathing in the fumes from a poisonous liquid is not healthy for me or anyone in my car. This is a safety issue not only for the fumes that I have been breathing, but foggy residue that collects on my windshield creates visual issues especially at night. This could cause me to have a major accident and possibly lose my life. I should not be struggling with a car that I treat like my baby. I have read that this is a design flaw due to the plastic connectors on the hoses, I would like Chevy to stand behind their vehicle and fix this issue for me. I never use the heater, because I live in Florida!
- ELECTRICAL SYSTEM,SEAT BELTS,ENGINE
I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue concerning of my safety. Paying for inconvenience
- ENGINE
Timing chain rattles, due the the chain tensioner not having motor oil at early morning start-up. This causes the chain to be loose and eventually engine damage. Europe already issued recalls to this issue. They solved this issue by installing a seal, TIMING CHAIN TENSIONER FOR CHEVROLET GMC OPEL FEBI BILSTEIN 181945.
- POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
The vehicle needs the transmission bolts replaced has a recall need repaired as as possible. The automatic transmission jerk
- TIRES
When going in to get new tires, I was infomred the Primwall 205/55R16 I had had put on the car less than 2 years ago are now seperating. So far, the company is unwilling to replace them.
- POWER TRAIN
The bolts on the transmission accumulator needs to be replaced I see an unrepaired recall
- AIR BAGS
The contact owns a 2019 Chevrolet Cruze. The contact stated that after starting the vehicle and shifting into drive(D), the SRS warning light illuminated on the instrument panel. The contact stated that the air bag warning light had been illuminated for months prior to experiencing the new failure. The vehicle was taken to an independent mechanic who failed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,000.
- POWER TRAIN
Transmission leak coming from the main seal on the transmission
- VEHICLE SPEED CONTROL,ENGINE
Unknown I purchased this vehicle in 2019 About 2 and half years now. This car engine is malfunctioning. When i am driving uphill the speed is not transitioning and it had caused other vehicles behind me to slow down. Second major problem is during the summer season the speed does not adjust easily . I would have to press on the gas so hardly to be able to proceed. The worst of all is when am at a traffic light and it turns green that I must proceed the car will not move. I get stuck for a short period and then i would pressed on the gas and all of a sudden you will hear a heavy noise. I drive without AC in summertime often because the car would be stuck, stuck i repeat on the road without moving if my AC is on. It is terrible i must turn off my AC to be able to drive and if i do not am at risk of getting hit by the car behind me. This has been so hard on me and i am really distressed.
- POWER TRAIN,ENGINE
I was driving and the car slide and went up a small hill and came down hard ending locked there was no ice
- AIR BAGS
The airbags did not deploy, and the driver hit the windshield.
- SERVICE BRAKES
Brakes on vehicle failed while driving down the freeway, when I needed to slow down to take my exit. Brakes were hard, and would not stop the vehicle. I shifted into neutral, and used the ramp to stop the vehicle. Car is currently at the Wilsonville Chevrolet for repairs. When I spoke with the Shop lead, he is aware of the problem, but stated my vehicle is not included in the recall for the same problem as other vehicles of the same make and model.
- POWER TRAIN
The contact owns a 2019 Chevrolet Cruze. The contact stated that in January of 2021 she had taken her vehicle to the dealer to be repaired due to a recall NHTSA Campaign Number: 20V668000 (Power Train). The contact stated that when she had taken her vehicle to be repaired, the dealer advised her that her vehicle was fine and that there were no problems with the vehicle. The contact stated that December 2021 , her son was driving her vehicle at approximately 55 MPH on the highway ,the vehicle had began to stall and loose power. The contact stated that her son was safely able to pull off to the side of the road, however, the vehicle was unable to start and had to be towed. The contact stated that she had the vehicle towed to the dealer, where it remains, where she was advised that her transmission was destroyed due to the same failure she had recently taken her vehicle in to be repaired due to the previous recall. The contact stated that the dealer advised her if she were to have her vehicle repaired, she would have to pay out of pocket. The contact stated that she then contacted the manufacturer and was advised that they would pay half of the cost of the repair, however she would be responsible for the remaining balance. The mileage failure was 66,000.
- FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION
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Checking a used Chevrolet Cruze before you buy
The recall, complaint, and safety data above describes the 2019 Cruze in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular Cruze's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.
Before you buy a 2019 Chevrolet Cruze in Alberta:
- Run a free VIN check on the exact vehicle for its own recalls and safety data.
- Run an Alberta Personal Property Registry lien search so you don't inherit debt.
- Get an independent pre-purchase inspection.
- If it's a dealer, confirm their AMVIC licence.
See other model years of the Chevrolet Cruze, or browse more Chevrolet models.
2019 Chevrolet Cruze — questions and answers
Does the 2019 Chevrolet Cruze have any recalls?+
Our check found 2 NHTSA recalls associated with the 2019 Chevrolet Cruze. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.
How many complaints does the 2019 Chevrolet Cruze have?+
NHTSA lists 15 owner complaints for the 2019 Chevrolet Cruze in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.
Is the 2019 Chevrolet Cruze safe?+
The 2019 Chevrolet Cruze has an overall NHTSA crash-test rating of 5. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.
How do I check a 2019 Chevrolet Cruze VIN?+
Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.
Are recall repairs on a Chevrolet free?+
Yes. Safety recall repairs are performed at no cost by a franchised Chevrolet dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.
Get the full vehicle history report
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