Vehicle report

2013 Chevrolet Cruze

Free recalls, owner complaints, and NHTSA safety ratings for the 2013 Chevrolet Cruze, plus how to check this specific vehicle before you buy.

The 2013 Chevrolet Cruze has 5 NHTSA recalls on record and 15 owner complaints filed with NHTSA. Its overall NHTSA crash-test rating is 5 out of 5. Below is the full breakdown, plus how to check this specific vehicle by VIN before you buy in Alberta.

5

Open recalls

15

Complaints

5

Overall safety

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2013 Chevrolet Cruze recalls (5)

  • ELECTRICAL SYSTEM:IGNITION

    General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

    Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

  • EQUIPMENT:ELECTRICAL

    General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

    Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

  • POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

    General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

    Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

  • AIR BAGS

    General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

    Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

  • POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

    General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

    Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

2013 Chevrolet Cruze safety ratings

5

Overall

5

Front

5

Side

4

Rollover

Source: NHTSA NCAP ratings.

2013 Chevrolet Cruze owner complaints (15)

  • ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

    Hh

  • ENGINE

    The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the contact felt ill and pulled over to the side of the road. The contact stated that a passerby stopped and found the contact unconscious inside the vehicle. The ambulance was called to the scene, and the contact was taken to the hospital. The doctor determined that the contact had 27% of carbon monoxide inside the body. The contact received oxygen to expel the carbon monoxide. The vehicle remained near the walking trail where the contact had pulled over to the side of the road. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Prior to the issue, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal and went into LIMP Mode. The contact stopped by Auto Zone for a diagnostic test. The contact was unsure what code was found. The doctor believed that the carbon monoxide poisoning was related to the vehicle. The insurance company was notified, and a claim was filed. The manufacturer was not made aware of the failure. The failure mileage was unknown.

  • STEERING,VEHICLE SPEED CONTROL

    When I accelerate my rpm goes up but car dosent move as speed says and takes for me to let off the gas to speed up , and my steering when I turn it pulls away n it keep popping up service traction and going off

  • UNKNOWN OR OTHER,ENGINE

    My car over heats at least over 300 degrees. Afraid that my vehicle is In danger of catching fire due to the high temperature causing tension belt and hose components to melt.

  • UNKNOWN OR OTHER,ENGINE

    I’ve had the thermostat housing fail twice now. And now it leaking again for the third time!! Now the service stabilitrak light is on, but it only happens when the car is idling. This happened to me before while driving and I replaced the spark plugs and the coil pack. I know on other models the valve cover failed as well but I don’t see a recall on that, or the thermostat housing issues…. I just don’t get whyyyyy if people are having all the same issues why not recall it!!???

  • AIR BAGS,FUEL/PROPULSION SYSTEM

    For the airbag the car was sold to me without a working airbag. It’s in the steering wheel (I have been told this by a Chevrolet dealership) and the part that is broken is the part that will make it inflate in case of crash. This is scary to me. I was just in my first (and hopefully only) accident a month before in a more steely car and while no airbags were deployed it still hurts. The second issue is with the fuel pump or sensor - the coding is very unsure but the dash (including the mechanical gauge) says the car will go from half tank to empty on an 8 mile drive. It has no leaks on the underside and I had it into the mechanic twice. The second time because it stumbled and stalled at a stop light. Before dying - half tank. August 6th they just scanned it with their computer I got no paperwork from them. On the 15th I didn’t get any paperwork either. I will include the shop’s number.

  • ELECTRICAL SYSTEM

    Odometer Fraud. The contact purchased a 2013 Chevrolet Cruze. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 157,454. The contact later discovered that the title mileage was 189,000.

  • ENGINE

    This is the second time that we have experienced over heating issues. Currently the car has been out of commission for over a year and half. Every since we purchased the car used it has over heated. The first time of course the head gasket was blown. We paid $1200 to have it fixed. Still ran hot we replaced the water pump. After a year same issues. Car has been parked as we do not have the money to repair it. I have read about 6 pages of the same complaint. I do believe that it is time for GM to issue a recall. We are currently making payments on a car that we are unable to drive. We have spent almost as much as we paid for the car. Again this is not good. Seems like this car was doomed from the start.

  • STEERING,ENGINE AND ENGINE COOLING

    The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving 65 MPH, the steering wheel seized, and the vehicle also lost motive power. There were no warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed and determined that the electronic control unit module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,212. The VIN was not available.

  • UNKNOWN OR OTHER,ENGINE

    Unknown

  • ENGINE

    for some strange reason the engine has 150K miles on it and has been extremely well maintained however there is oil blowby coming from the oil filler cap which coats the entire engine belts will slip and cause drivability issues this oil vapor can also coat the front wheel brake discs and soak the pads causing braking failure to occur GM said they are aware of this problem however they do not have a recall to replace the engine or causing issue with the vehicle and i would be better off buying a new GM vehicle rather then worry about this insignificant issue since no accidents have occurred I Maintain my vehicles to the gills something like this is very concerning since this is my wifes car and out child travels in this car what can the NHTSA do to make GM correct this issue on this chevy cruze?

  • ENGINE

    Check engine light is on and the low fuel efficiency which will cause the system to fail and the vehicle to shut down while driving.

  • ENGINE,ENGINE AND ENGINE COOLING

    The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the Engine Control Module (ECM) had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 139,000.

  • UNKNOWN OR OTHER,ENGINE

    I am writing to express my concern regarding a serious issue with my 2013 Chevrolet Cruze. Recently, I noticed that my car's engine was overheating, which I initially thought was due to a problem with the coolant or radiator. However, on [XXX], my vehicle suddenly broke down while I was driving on the highway. I had my car towed to a mechanic, who informed me that this particular model of the Chevrolet Cruze, specifically from the years 2011-2015, is known to have severe engine overheating problems. The mechanic also mentioned that in cases like mine, the engine is often seized and sent to the junkyard. After researching further and reading through numerous online reviews from other Cruze owners, I discovered that engine overheating is a common and recurring issue for many of them. This leads me to believe that this problem may be more widespread and could potentially be a defect in the design or manufacturing of the engine. Given the severity of this issue and the impact it has on vehicle safety, I kindly request that you consider issuing a recall for the engines in the 2011-2015 Chevrolet Cruze models, similar to the actions taken for other vehicle recalls, such as the Hyundai Sonata. I hope that Chevrolet will take steps to address this issue and ensure that owners like myself do not have to face costly repairs or the loss of their vehicle due to an engine failure that appears to be inherent in these models. I would greatly appreciate your attention to this matter and hope for a positive resolution, such as a recall or another form of support for owners dealing with this serious engine problem. Thank you for your time and consideration. Sincerely [XXX] , [XXX] 2013 Chevrolet Cruze LT Plate - [XXX] Vin - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • ELECTRICAL SYSTEM

    Vehicle randomly powers up and tries to start with the key in the ignition. Service theft deterrent message displayed at times while trying to start.

Checking a used Chevrolet Cruze before you buy

The recall, complaint, and safety data above describes the 2013 Cruze in general. To know the condition and history of the specific vehicle you're looking at, check it by VIN. A VIN check shows whether this particular Cruze's recalls are still outstanding, and a full history report adds accident, title, and ownership records the data above can't show.

Before you buy a 2013 Chevrolet Cruze in Alberta:

See other model years of the Chevrolet Cruze, or browse more Chevrolet models.

2013 Chevrolet Cruze — questions and answers

Does the 2013 Chevrolet Cruze have any recalls?+

Our check found 5 NHTSA recalls associated with the 2013 Chevrolet Cruze. Check the specific vehicle by VIN to see which remain outstanding, since some may already have been repaired. Recall repairs are free at a franchised dealer.

How many complaints does the 2013 Chevrolet Cruze have?+

NHTSA lists 15 owner complaints for the 2013 Chevrolet Cruze in our results. Complaints are problems reported by owners and don't always lead to a recall, but a pattern of similar complaints is worth weighing before you buy.

Is the 2013 Chevrolet Cruze safe?+

The 2013 Chevrolet Cruze has an overall NHTSA crash-test rating of 5. Review the front-crash, side-crash, and rollover ratings above, and pair safety ratings with a mechanical inspection of the specific vehicle.

How do I check a 2013 Chevrolet Cruze VIN?+

Enter the vehicle's 17-character VIN into our free VIN check to see recalls, complaints, and safety ratings for that exact vehicle, then run an Alberta Personal Property Registry (PPR) lien search before you pay.

Are recall repairs on a Chevrolet free?+

Yes. Safety recall repairs are performed at no cost by a franchised Chevrolet dealer, even for a used vehicle and even if you're not the original owner. Confirm the required parts are in stock before relying on the fix.

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