2012 Audi Q5

2012 Audi Q5 recalls (6)

• FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

  Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

• VISIBILITY:SUN/MOON ROOF ASSEMBLY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

  Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

• AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

  Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

• FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

  Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

• AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

  Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

• VISIBILITY:SUN/MOON ROOF ASSEMBLY

  VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.

  Remedy: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.

2012 Audi Q5 safety ratings

Source: NHTSA NCAP ratings.

2012 Audi Q5 owner complaints (4)

• SUSPENSION,AIR BAGS,STRUCTURE

  Unknown

• STRUCTURE

  The vehicle sunroof exploded. On March 10th at approximately 12:15pm, while driving down the road from my residence in my 2012 Audi Q5, the sunroof blew up, without warning, causing shattered glass to fall inside the cab of the vehicle onto myself, and my then nine year old son, causing minor cuts, and small pieces of glass to be lodged into the skin of our arms, chest, and head . I called the Audi service ref repairs, and was told it would take three months, before the service department could look at and repair my vehicle, as they were backed up with repairs. I ordered a new sunroof windshield and did a self repair and calibration. I followed up with Audi, advising of the incident, and was told the SUNROOF was under a recall, but their records, this item had been address on my vehicle, no further assistance was offered.

• UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  The oil has been leaking for some years. I have taken it in several times, to be fixed and it is still leaking

• ENGINE

  The contact owns a 2012 Audi Q5. The contact purchased the vehicle at an auction, and while leaving the auction site and driving 10 MPH, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. The contact jumped-started the vehicle, and after entering the freeway, the vehicle vibrated and failed to accelerate as intended while depressing the accelerator pedal. The failure persisted until the contact arrived at the residence. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle remained unrepaired for several days. The contact went to pick up the vehicle, and the independent mechanic stated that the vehicle had been repaired. The contact stated that a week later, while diving at an undisclosed speed, the failure recurred. The vehicle was taken back to the independent mechanic to be diagnosed, and the contact was informed that the spark plugs had failed and caused the engine to fail. The contact stated that the independent mechanic had replaced the spark plugs and that the vehicle had been repaired. The contact was unsure if the spark plugs had been replaced. The independent mechanic refused to repair the vehicle. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.